In today’s global supply chain environment, excellence is not achieved by chance — it’s built through dedicated expertise, structured processes, and a relentless focus on customer needs.
At Gexpro Services Europe, we’ve built two pillars of operational excellence:
- Program Management – ensuring speed, structure, and responsiveness
- Quality Services – ensuring compliance, conformance, and confidence
Together, these teams form a seamless extension of your organization, working side-by-side with you to deliver real impact.
Program Management: Structured Support, Tailored to You
Our Program Managers are assigned to specific customer accounts, ensuring continuity, accountability, and deep understanding of your business.
They don’t just manage orders — they manage outcomes.
Key capabilities include:
- Account management
- Weekly customer meetings and calls
- End-to-end order handling
- Custom business support tools and processes
- Customer satisfaction surveys with action plans
- Open order reports and root cause analysis
- Expediting and safety stock solutions
- Supplier coordination
With transparent communication and up-to-date process tools, our Program Managers take full ownership of your supply chain needs — ensuring you have the right material, at the right time, in the right place.
Quality Services: Confidence in Every Part
Quality is not just a department — it’s a mindset. Our Quality team is built on three core values: Commitment, Conformance, and Compliance.
Supported by a mature quality management system and certified to ISO 9001, ISO 14001, and ISO 45001, our experts ensure that every part and every supplier meets your standards.
Our services include:
- Supplier assessment and qualification
- Part qualification and testing
- Item-level inspection by trained inspectors
- Regulatory compliance (REACH, RoHS, Conflict Minerals, WEEE, ELV)
Whether it’s a new supplier, a complex part, or a regulatory challenge, our Quality team ensures that your supply chain remains compliant, reliable, and resilient.
One Team. Two Disciplines. Total Support.
At Gexpro Services Europe, we don’t offer generic support. We offer dedicated professionals who understand your business and work with you — not just for you.
Our Program Management and Quality teams collaborate closely to deliver:
- Faster response times
- Higher part reliability
- Stronger supplier performance
- Full transparency and accountability
We don’t replace your team.
We strengthen it — with structure, speed, and quality.
Contact us today to learn how our Program Management and Quality teams can strengthen your supply chain.
